"We made the jump to Renterra last month and I can't say enough great things about their team. They truly value your input and are working daily to provide a great product and amazing service."
Customer Onboarding and Support
Get Help Fast—From People Who Know Rentals
When you work with Renterra, you’re not left on your own. Our onboarding and support team is ready to answer questions, troubleshoot issues, and make sure you’re getting value from the platform—fast.
Built-In Support from Day One
We make it easy to get answers, whether you're just starting or scaling up.
Live chat with US-based product experts
Response times in minutes—not hours
Personalized onboarding sessions for your team
Helpful guided setup for key workflows
Explore at Your Own Pace
Our searchable Help Center is packed with articles, tutorials, and walkthroughs so your team can learn exactly what they need—without waiting on anyone.
100+ help articles organized by feature
Visual step-by-step guides
Searchable by keyword or topic
Regular updates based on new releases
What our customers are saying
"Renterra has been hands down the best investment I have made for my business! It is the only software I have found that incorporates all aspects of my rental business into one convenient location. This is the future of the rental business and the edge I needed to keep happy customers and employees!"
"It’s the whole ERP system and it’s seamless. It also has an app for use in the field. Renterra has been incredible."
"We swapped over to Renterra and it was the best decision we've ever made. Workflow is easy, payment links can be sent by text or email, contracts can be signed via text and email. Support on the back end is available at the bottom right of the interface and the team is always there to answer questions."
"HIGHLY suggest Renterra. Renterra was truly the best option for us...we are finding it so user friendly and exactly what we needed. Wish we switched months ago!"
"Just got Renterra after 3 years into the business. What a game changer!! Wish I would have done that from the beginning. If it wasn't for the software, it'd be chaos."
We’re With You Every Step of the Way
From setup to day-to-day questions, Renterra gives you the tools and support you need to succeed.